LOCAL DELIVERIES

At Blooming Rose, we offer complimentary delivery to select zip codes in Glendale, Studio City, Los Angeles, and Las Vegas. For hand-deliveries outside of our free delivery area, a delivery fee will be applied, which will be calculated during the checkout process based on the delivery address.

REQUESTS FOR SPECIFIC DELIVERY TIMES

While we cannot guarantee deliveries at an exact time due to factors like traffic, you can provide a preferred delivery time frame in the special instruction box during checkout. We will do our best to accommodate your request. Alternatively, you can contact one of our team members directly at any of our boutiques to discuss your delivery needs.

IF THE RECIPIENT IS NOT AVAILABLE

If the recipient is not available at the time of delivery, we will attempt to contact you by phone unless specific instructions have been provided in the order form. If we are unable to reach you, we may leave the arrangement in a secure location, such as a shaded porch or with a neighbor, or leave a note asking you to arrange a future delivery.

CONTACTING THE RECIPIENT

To ensure a smooth delivery process, we may contact the recipient to confirm the address or verify availability for delivery. If you prefer we do not contact the recipient, please indicate this in the special instruction box during checkout.

CANCELLATIONS

If you need to cancel your order, please contact us at least 24 hours before the scheduled delivery or shipping date. Reach our cancellation department at (747) 344-6060.

RETURN & EXCHANGE POLICY

All sales at Blooming Rose are final due to the perishable nature of our products, which are sensitive to temperature, moisture, and light. However, if you receive a defective product, please notify us within 24 hours by emailing a photo of the arrangement to info@bloomingroseflowers.com.

Flowers require proper care to maintain their beauty. The recipient is responsible for following the care instructions provided by Blooming Rose. For detailed care instructions, please visit our Care and Handling page.

QUESTIONS AND ASSISTANCE

If you have further questions or need assistance regarding deliveries, returns, or cancellations, please contact our dedicated customer service team. We’re here to ensure your experience with Blooming Rose is exceptional.